Client Care and Regulatory Information
MGI Legal provides legal services through Setfords Solicitors, a firm authorised and regulated by the Solicitors Regulation Authority (SRA No. 556790).
Registered Office: 74 North Street, Guildford, Surrey, GU1 4AW.
Company No.: 07039479.
Authorised and Regulated by the Solicitors Regulation Authority.
At MGI Legal, we are committed to providing the highest standard of service to all our clients. If, for any reason, you are dissatisfied with the service you have received, please let us know as soon as possible so that we can address your concerns promptly.
Complaints
All complaints are handled in accordance with the Setfords Solicitors complaints procedure. Full details of the procedure, including how to raise a concern and what to expect, are available on the Setfords website here.
If you remain dissatisfied after following the procedure, you may be entitled to refer your complaint to the Legal Ombudsman.
You can contact the Legal Ombudsman via:
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Website: www.legalombudsman.org.uk
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Phone: 0300 555 0333